There are several reasons why you cannot approve a participant's section. It might be because:
Not all mandatory fields have been completed by the participant
No Assessors report has been uploaded and/or a piece of evidence hasn't been marked as an Assessor's report
The section end date has not yet passed
The expedition presentation date is set in the future
If you are still unable to approve the section, please email eDofE@DofE.org with the participant's Name, eDofE ID number and the section name that you are trying to approve.