eDofE Login help

Your eDofE account is created by your DofE Leader or Manager at your Licensed Organisation. If you are logging in for the first time, your login credentials will have been sent to you (usually via email).

The most common problem when signing into eDofE is using the incorrect username or password. 

Forgotten your Username?

If you don't know your Username, please contact your DofE leader or DofE Manager who should be able to provide this for you.

Alternatively, you can email the IT Service Desk edofe@dofe.org. Please provide your full name, eDofE ID number, date of birth and the licensed organisation / school you are registered with.

Reset your password

If you know your username, but not your password, you can reset the password for your eDofE account from the eDofE login page. You will need to know your Username.

1. Go to Sign In | eDofE and click on the ‘Forgot password’ link.

2. You will be taken to the Forgot Password screen. You will need to enter your eDofE Username and click 'Submit'. 

Please note: Ensure you enter you Username and not your email address.

3. A confirmation message will appear briefly in the top right of the screen:

4. A password reset link will be sent to the email address on your account through which you will be able to reset your password.

Please check your spam/junk folder too.

If you do not receive an email:

i) please ensure you are entering the correct username and not your email address.

ii) contact your DofE leader or Manager to confirm the email address on your account. 

iii) you can email the IT Service Desk edofe@dofe.org. Please provide your full name, eDofE ID number, date of birth and the Licensed Organisation / School you are registered with.

5. Click on the link in the password reset email. This will take you to the Reset Password page where you can enter a new password for your eDofE account.

Please enter and confirm your new password, then click ‘Submit’.

The password must be 12 characters or longer and contain at least one Uppercase letter, one Lowercase letter and one number.

6. You will receive on screen confirmation that your password has been successfully changed. A confirmation email will also be sent to you.

Click on the ‘Login’ button to be redirected to the eDofE Login Page. You should now be able to login to your account using your new password.

I’m locked out of eDofE. What should I do?

Before locking you out of eDofE, you will get 8 attempts to sign in. You will receive a warning on your 5^th attempt.

After your 8^th attempt the system will lock you out for 24 hours. 

This is a security measure and it cannot be overridden. You will need to wait 24hours before you attempt to log in again. Attempting to log in before the 24hours is up will only extend the lockout period by another 24 hours.