Co-ordinators and above account holders with the permission 'Can recall participation places' can access this process.
Participation places can be recalled from a lower level to a higher level in the hierarchy i.e from a group to a centre or above level.
To recall participation places please click on 'Participation places' on the left-hand menu and then on 'Recall':
Please choose where you would like to recall your participation places from & click on 'Select':
Then choose where you would like to move them to & click on 'Select'.
Here the participation places are being recalled from Group 'Silver2016' to Centre 'Test Centre':
Choose the number of participation places you would like to recall then click on 'Recall':
Once the recall has been done you will see a green banner confirmation.
Should you have any issues, please don't hesitate to email us at firstname.lastname@example.org