Accounts at every level can now link another account to their existing account, including linking from a Helper account.
Accounts should be linked to retain the lowest of the ID numbers currently available, as this will generally be the ID number that is in use on the learning platform.
In order to link multiple adult accounts, you will first need to log into the eDofE account with the Username that you would like to keep or the lowest ID number. Once you have linked eDofE accounts, this will be the only username that will work and the ID number that will be retained.
1. To link accounts, go to ‘My Settings’ and click on ‘Link another account’
2. You will next be prompted to enter the username and password of the account that you would like to link. Then click 'Link'
If a message is received during linking saying that there is assessor accreditation on both accounts, and asking which should be retained, then stop the linking process and confirm which set of assessor accreditation needs to be retained by viewing the information on both accounts. Then redo the linking process and select the correct account number when prompted for which information should be retained.
If there is any confusion as to which account is live on the Learning Platform, or which assessor accreditation information should be retained, then please contact the Training team, Training@DofE.org who will be able to confirm the account number/accreditation that needs to be retained.
3. A new menu item on the left-hand menu will appear called 'My accounts'.
4. From my accounts, you can choose which account you would like to use. You can also click on 'Edit accounts'. This will allow you to change the order of the accounts, or alternatively set a 'Main account'. If you select a 'Main account', you will be logged in as this user automatically when you sign in. You will then need to select 'My accounts' in order to change the role.
5. Select Save.
Should you have any issues, please don't hesitate to email us at Training@DofE.org